Service Product: “Migrate My Squarespace Website”
Description
Our “Migrate My Squarespace Website” service provides a hassle-free and professional transfer of your Squarespace site to our selected hosting instance. We ensure your website is migrated smoothly, minimizing downtime and any potential disruption to your business operations. Members of America’s Web Club, you’ll also enjoy exclusive discounted hosting rates.
What to Expect
When you choose our “Migrate My Squarespace Website” service, you’re securing a comprehensive migration to our hosting platform. Here’s an overview of what the process entails:
Scope of Service
- Minimum Service Time: 8 hours (55 x 8 = $440)
- The service is billed at a rate of $55 per hour, with a minimum commitment of 8 hours. The minimum fee for this service is $440.
- What’s Included:
- Content Extraction: Export all website content (text, images, media) from Squarespace.
- WordPress Setup: Set up a new WordPress instance on our hosting platform, including the installation of necessary plugins and themes.
- Content Import: Import the extracted content into WordPress, ensuring proper formatting and functionality.
- Domain Configuration: Point your domain to the new server and configure DNS settings.
- Site Testing: Test the website to ensure it functions correctly on the new platform.
- Basic Troubleshooting: Address any issues related to content display, plugin compatibility, or theme functionality.
What’s Required on Your End
To ensure a smooth and efficient migration, we need the following from you:
Access Credentials:
- Squarespace Login Details: Access to your Squarespace account to export your website content.
- Domain Registrar Login: Credentials for your domain registrar to manage DNS settings, if not managed within Squarespace.
- New Hosting Account Details: If you’re using a different hosting provider for the new WordPress site, we’ll need access to the hosting account (cPanel, FTP, or SSH access).
Site Details:
- Custom Elements: A list of any custom code, plugins, or third-party integrations that need special attention during migration.
- Design Preferences: Information on any design elements from your Squarespace site that you wish to replicate on the new WordPress site.
- Ongoing Services: Details of any services or integrations, such as email marketing tools or e-commerce functionalities, that need to be reconfigured after migration.
Support Throughout the Process
We understand that collecting the necessary details and credentials can be challenging. Here’s how we can assist:
- Sourcing Information: If you’re unsure how to access certain details, our team will guide you in gathering the required information.
- Guidance and Walkthrough: We’re available via phone or chat to walk you through every step, ensuring a smooth migration process.
Potential Challenges and Overages
While our goal is to complete the migration within the 8-hour timeframe, certain factors could extend the process:
- Complex Websites: Sites with extensive content, large media libraries, or complex page structures may require additional time.
- Custom Configurations: Any custom code, integrations, or advanced features from Squarespace that need to be adapted for WordPress may take longer to migrate.
- Technical Issues: Unforeseen challenges, such as content formatting issues or compatibility problems, may extend the migration time.
Communication and Next Steps
- Overage Notification: If we determine that the migration will exceed the 8-hour limit, we will contact you immediately to discuss the situation.
- Your Options:
- Continue the Migration: Agree to the additional time and cost to ensure a complete and successful migration at the same hourly rate of $55.
- Pause or Cancel: If you choose not to proceed with the additional time, we will pause the migration and refund any uncompleted work beyond the initial 8 hours.
Hosting Discount for Members
As a member of America’s Web Club, you are eligible for discounted rates on our hosting services. After your migration is complete, we’ll discuss available hosting plans and apply your member discount.
Refund Policy
If you choose not to proceed with the extended time required for your migration, a refund will be issued for any portion of the service not completed. The refund will be processed promptly and returned to your original payment method.
